Raise Up Mums (previously Nourish To Thrive) - Privacy Notice
Our contact details
Name: Silke Thistlewood
What type of information we have
We collect and process the following information:
· Contact Details
· Telephone number
· Email address
· Technical information such as computer IP address, web browser type and version
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· Ordering products (Mum Care Cards) from our online shop
· Signing up for a Self-care and Yoga Evening and similar workshops
· Signing up for the Raise Up Mums Club program
· Registering for our mailing list
· Commenting on a blog post
We do not obtain any information about you from any other sources, only what you provide to us directly.
Cookies are small text files placed on your computer by your web browser when you visit a website, to collect information for a variety of reasons, including managing online shopping carts, allowing you to log in and access systems and personalise them to suit your taste, and recording preferences.
These are some cookies which allow us to see anonymous statistics which tell us how people are using the website, which pages are popular, where people came to the website from (e.g. a Facebook post or a link in the newsletter). This helps us create a better website which is easier to use and allows people to find the information they are looking for more easily.
We request your consent before storing these cookies as they are not essential for the website to function.
There are some cookies that we require for our website to work, such as those which enable the ecommerce to store the contents of your shopping basket, we enable these without requesting consent as the site will not function without them.
For more information on cookies, what they are and how to control them, please visit:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time by contacting email@example.com
· Mailing lists for information or marketing
We have a contractual obligation
· If you have bought products, services or signed up for an event we are required to process your data to fulfill this
We have a legitimate interest
· If you contact us or comment on a blog post we will process your personal data in order to respond to your questions or publish your comment.
What we do with the information we have
We use the information that you have given us in order to:
· Process orders
· Organise events
· Send email updates and marketing
We do not share this information with any third parties.
How we store your information
Your information is securely stored in reputable cloud systems including PayPal, Squarespace, Stripe, Bookitbee & Mailchimp. Only authorise individuals have access
We keep your personal information for a time which is in accordance with our retention policy. We will then dispose your information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113